If you are still getting “Authentication Required” error when your try to connecting to a shared printer which is connected to a Mac or Windows, Launch Keychain Access and delete all items/passwords linked to the problem printer. Try to print again. It now show a dialog box to enter your username and password. When the ID & Print function is used on an Authentication Unit, you can select whether to request user authentication for printing each data item or to allow the user to print all data items once the user is authenticated (Default: Print All Jobs). If you have a USB printer available, then one of the easiest ways to make it a communal printer is to share it on the network. However, there may be times when in attempting to print to such printers, you see your print job spool to the device, but it then sits in your print queue with a small message that states something about the job being on hold with authentication required.
After adding printer in MacBook Pro, users can’t print page. When they try to print, print job is held with the following status:-
On hold (authentication required):
Solution 1: Enter users ID and password
On hold (authentication required):
Solution 1: Enter users ID and password
- Click the Resume button.
- Enter your user id and password in the authentication window.
Solution 2: Delete printer based password in Keychain
If you are still getting “Authentication Required” error when your try to connecting to a shared printer which is connected to a Mac or Windows,
If you are still getting “Authentication Required” error when your try to connecting to a shared printer which is connected to a Mac or Windows,
- Launch Keychain Access and delete all items/passwords linked to the problem printer.
- Try to print again.
- It now show a dialog box to enter your username and password.
- Enter Username : guest, Password : guest.
- Tick he check box “remember” in keychain.
- Press OK.
Mac Os Mojave Printing To Konica Hold For Authentication Service
If you knew any other solutions to fix ” Mac/Windows Printer job “On hold (Authentication required)” error, inform us via comment.